Who is using Lumics?
Lumics was born inside of an MSP. Our senior network and systems engineers were frustrated with the current tools available. We also didn’t like the pricing models constantly changing and the quality of customer service declining.
So a few of our best and brightest started writing their own tools, with a unique data accumulation and synthesis model that would analyze and visualize the monitoring data we were gathering much faster, and with better insights, than any of the current solutions.
After a few years of building and using the tool ourselves, other MSPs and individual enterprises learned about it and asked for access to it. Initially we shared it for free, but as new feature requests started pouring in and more groups started using it as their core tool we realized we needed to dedicate specific resources to it, and Lumics became its own company.
Today that MSP is still one of many loyal customers of Lumics and continues to provide valuable product feedback. The Lumics customer base has expanded beyond MSPs into individual enterprises across many different market segments, including ones which require the highest level of security and performance like banking, government, healthcare, and legal.
Lumics takes great pride in not only having an innovative, fast, intuitive, SaaS-based network and infrastructure monitoring platform used in many different markets, but also in a straightforward high-integrity pricing model, and best-in-class customer service that is included in our core pricing.
We treat all our customers like they are our best customer and we exist to help them be profitable, successful, and secure.
We work with cool people. Our customers and their success are our top priority. We work hard to earn their trust, and we value their business.
Lumics is fast and the data is actionable…that’s rare with current monitoring tools.
Barry W.
Director of IT
Lumics allows my network engineers to be network engineers and not monitoring tool administrators.
John H.
CIO Financial Services
Lumics has been a game changing product for our network operations. It runs super quickly and provides all the key insights we need to make quick and effective operational decisions.
Benjamin M.
Senior Systems Engineer
With Lumics we can monitor and manage thousands of devices in a multiple tenant environment with one tool…it just works!
Mike H.
Director of Networks, MSP
The granular live and historical data Lumics provides is a game changer for network teams!
Gavin L.
Director of IT and Information Security
Lumics Clients
The following are small sample lists of key clients in various categories, showing the breadth and depth of Lumics monitoring capabilities in different environments – many requiring extremely high security protocols and compliance.
Health & Medical
Managing and monitoring network and infrastructure in the medical space is challenging. Security, speed, accuracy, and reliability across physically distributed locations are paramount. Lumics’ SaaS architecture, advanced security, and rapid data access allow our clients in the medical fields to stay on top of their network performance and reliability with confidence.
Travel & Hospitality
With locations spread across the globe and expectations that the network never goes down, Lumics is a perfect tool for brands in the travel and hospitality industry. Keep tabs on your network and stay ahead of any potential issues with intelligent alerts and customizable dashboards.
Education
In education, the only constant is change. Both physical and virtual infrastructure has to evolve quickly to accommodate the fluctuations in bandwidth demands and accessibility requirements. Lumics helps educational institutions of all sizes keep their networks running smoothly as things change rapidly.
Banking
Instant and secure access is critical to our customers in the finance industry, which is why they rely on a responsive, secure network and infrastructure monitoring platform like Lumics.
Professional Sports
Lumics loves working with professional sports teams and the talented engineers that manage, monitor, and mitigate any network issues for their front office team members and the loyal fans that attend games, purchase tickets, and stream live and archived high-quality content.
High Tech
High tech companies often have advanced network and systems engineering talent in-house and are more likely to monitor and manage their own networks, especially in virtual environments. Lumics enables these network ninjas to quickly and identify any potential issues and resolve them before they become critical issues.
Consumer
Modern e-commerce and traditional point-of-sale both require robust networks and systems to support the flow of revenue and to remove any friction between your customers and exceptional experiences with your brand. Lumics helps the teams that make sure this magic happens keep the data flowing and the cash registers ringing.
Transportation & Infrastructure
Companies in the transportation and large-scale manufacturing and infrastructure industries manage a lot of moving parts – both literally and digitally. Network and systems reliability and performance are critical to success. Lumics is the tool our partners rely on to stay on top of all the moving parts and keep the data moving smoothly.
Government & Legal
City Governments and Organizations rely on fast, accurate, and secure data to function. Monitoring and managing the network and systems that keep the critical applications and communications working properly is a challenging job. Lumics supports our customers in their never-ending and sometimes thankless responsibility of keeping everything connected and incident-free.
