Lumics Cloud Architecture
TL;DR
Lumics uses Collectors to gather data from all the devices you want to monitor.
A Lumics Collector is either a Virtual Server or a Mini PC with 4x CPU, 8 GB RAM, 40 GB disk space, and Rocky Linux OS (64-bit).
Lumics doesn’t charge for Collectors, and you can have as many as you need.
MSPs will have at least one Collector per client.
Lumics Collectors are maintenance-free, automatically updating and patching as needed from the Lumics Cloud, which also saves you time and money.
The Collector sits behind your Firewall and connects via SSL to the Lumics Cloud.
Lumics owns and operates our own Cloud infrastructure, allowing us to pass the cost savings and performance advantages on to our customers.
The Lumics client is a web-based, mobile – laptop – big screen friendly, highly secure, fast application.
The Lumics Collector
The Lumics Collector is a virtual machine or a MiniPC that is a hardened Linux installation with a minimalist deployment. It’s a very basic but efficient setup that combined with secure communications protocols to the Lumics Cloud, makes it almost impervious to cyberattacks or malware.
The lightweight Collector requires only 4x CPU, 8GB of RAM, 40GB of disk space, and runs on Rocky Linux (64 bit).
The Collector is nearly maintenance-free, updating and patching itself on command from the Lumics Cloud. This saves our customers time, money, and the headaches of babysitting on-prem monitoring hardware devices, OS and application licenses, and worrying about security holes.
You can deploy as many Collectors as you like, or need, to best suit your environment, since Lumics doesn’t charge for Collectors. In a single enterprise with multiple physical locations, you may want to have a Collector at each location (to track latency between locations, for example) but could also potentially run your entire monitoring system off a single Collector.
For MSPs or multi-tenant architectures, you will have at least one Collector per client but can gather and monitor data in a single dashboard and have alerts across different tenants combined into a single UI and notification workflow.
"Lumics is so fast!"
"Lumics has been a game changing product."
"The data is very actionable."
"Rare among current monitoring tools."
"Engineers can be engineers and not monitoring tool administrators"
"We can monitor thousands of devices with one tool…it just works!"
"The granular data Lumics provides is a game changer!"
"It runs super quickly."
"Lumics provides all the insights we need to make quick operational decisions."
The Lumics Cloud
The Lumics Cloud is hosted in two physical locations, geographically separate from each other for redundancy and failover, which Lumics owns and operates (as opposed to using AWS or other hosted cloud infrastructures).
This gives us significant cost savings at the scale we operate at, allowing us to reflect those cost savings in our extremely competitive pricing model.
It also gives us significant performance, speed, and data storage advantages since we can customize the equipment to our exact needs rather than trying to retrofit our software into a general purpose cloud architecture.
The Lumics cloud is both physically secure and cyber secure, using the latest in biometric security access combined with SSL and multi-factor authentication protocols.
The Lumics Client Portal
The Lumics client application is a responsive, web-based app that has both single enterprise and multi-tenant user access and views.
The user interface is fast and flexible enough to display large dashboards in a NOC as well as be useful on phones, tablets, and laptops as well.
The Lumics web client uses MFA (SMS, email, or Authenticator App) as well as Entra (Azure AD) to securely connect to the Lumics cloud, and various roles can be created and given access to specific dashboards, reports, and alerts.
Both the Lumics client and the Lumics cloud environments are SOC 2 Type II compliant as we work with many customers whose networks handle very sensitive data (medical, legal, banking, insurance).
